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EU Data Protection Regulator suffers data breach!


The Danish data protection authority has announced that it has itself suffered a personal data breach.

It found that some of its waste paper, containing confidential and sensitive information which should have been shredded, had been disposed of as ordinary paper waste. This paper contained personal information about citizens and employees that was stored electronically in its systems, but had been printed by employees when they needed to discuss a matter internally or proofread a draft letter or note.

This material was subsequently thrown into a container in the belief that this paper waste would be shredded. However, instead, it was taken for ordinary recycling.

The breach had been going on from February to August, (although from mid-March to mid-June all employees worked from home due to COVID-19 pandemic).

Unfortunately, to make matters worse, the breach was discovered by an employee who reported it – but not within the required 72 hours! As a result that employee has been reprimanded.


This personal data breach shows that anyone can make a mistake. It also shows that many people print and dispose of documents without giving adequate consideration to the potential security risk. This data breach could easily have been avoided, but it seems that, for many, hard copies are still easier to ‘digest’.

All organisations should encourage employees not to print documents simply because it is convenient to them to do so.

If you need help with data retention or storage limitation then check out our DPaaS offerings as they could be the right fit for your organisation.

Appointing NormCyber as our virtual DPO has given Ferrero the best of both worlds – access to data protection experts who understand what we stand for as a business, without the hefty overheads usually associated with appointing an in-house DPO.

Harpreet Thandi
Regional Counsel, UK & Ireland, Ferrero

We were looking for a virtual DPO service that offered all of the benefits of a fully qualified data protection lawyer, without the overheads of an in-house hire. The DPaaS solution from norm. has been invaluable in helping us to ensure we respect the integrity of our customers’ personal information, while using it to continue to deliver differentiated products and services which support our growing customer base.

Mike Whitfield, Compliance Manager

CSaaS allows me to step away from multi-vendor management as the Security Operations Centre coordinates all of the technology for me.

David Vincent, CTO

We were in the market for an independent Data Protection Officer service that was well versed with both UK and EU regulators. We’re thrilled to have acquired this service knowing that an expert is available 24/7.

Suzanne McCabe, Head of Project Management
James Hambro & Partners

Norm’s penetration testing layer, along with the suite of CSaaS modules has enabled MA to exceed all its audit requirements for its major clients.

Rob Elisha, ICT and CRM Manager
Montreal Associates

The speed of your Data Protection Officer’s response was very impressive – it was far quicker than I would have expected even from an in-house DPO

Will Blake, Director of Technology and Analytics
CRU Group