Incident Response Readiness Services

Build, Test and Rehearse Your Cyber Incident Response Capability

Cyber criminals never stand still, and neither should your incident response capability.

As cyber attacks become more frequent, sophisticated and disruptive, organisations need confidence that they can respond effectively when an incident occurs. NormCyber’s Incident Response Readiness Services help organisations develop, validate and rehearse their response capability through a combination of planning workshops, tabletop exercises and live-play simulations.

Whether you’re creating your first Cyber Incident Response Plan or looking to validate and refine an existing one, our experienced Incident Response consultants will help ensure your people, processes and decision-making are ready when it matters most.

Cyber Incident Readiness Services

IR Planning Workshop

 

Designed for organisations that do not yet have a formal Cyber Incident Response Plan. Our consultants facilitate structured workshops with key stakeholders to identify critical business processes, define roles and responsibilities, establish communication pathways and develop a practical incident response plan tailored to your organisation.

Tabletop Exercise

 

A discussion-based exercise aligned to the NCSC Cyber Incident Exercising (CIE) Tabletop methodology. Participants work through realistic cyber incident scenarios in a safe, no-fault environment, testing decision-making, responsibilities and the effectiveness of existing plans and procedures.

Live Play Simulation

 

An immersive simulation aligned to the NCSC Cyber Incident Exercising (CIE) Live Play methodology. Participants actively perform their incident response roles throughout a realistic cyber incident scenario, gaining valuable experience and confidence in responding under pressure.

Why Norm?

Remove risk. Gain confidence.

Accredited Experts

Exercises and workshops are delivered by our NCSC-assured and CREST-accredited Incident Response team, bringing experience gained from resolving hundreds of real-world cyber incidents.

Realistic Scenarios

Benefit from carefully designed scenarios informed by current threat intelligence, industry-specific risks and real-world attack techniques.

Structured Improvement

Identify strengths, weaknesses and opportunities for improvement through clear observations, lessons learned and practical recommendations.

NCSC-Aligned Methodology

Planning workshops, tabletop exercises and live-play simulations follow recognised NCSC Cyber Incident Exercising methodologies and best practices.

Rehearse Roles & Responsibilities

Provide business leaders, operational teams and stakeholders with a safe environment to understand, practise and refine their responsibilities during a cyber incident.

Actionable Reporting

Receive detailed reporting, observations, lessons identified and prioritised recommendations to strengthen your future readiness.

Build Organisational Confidence

Develop confidence across technical, operational and executive teams through structured planning, testing and rehearsal.

Learn how Norm’s Incident Response Readiness Services can strengthen your cyber resilience

Whether you’re building your first Cyber Incident Response Plan, validating existing processes, or rehearsing your response capability, our consultants can help you improve readiness and reduce the impact of future cyber incidents.

Ensure your organisation is ready to face the biggest challenges in cyber security

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No Incident Response Plan?

Many organisations recognise the importance of incident response but lack a documented and tested plan. Norm’s IR Planning Workshop helps establish a practical Cyber Incident Response Plan tailored to your organisation, providing a foundation for effective response and recovery.

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Confidence Through Testing

Having a plan is only the beginning. Tabletop exercises provide a safe environment to test assumptions, validate decision-making and identify gaps before a real incident occurs.

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Rehearse Under Pressure

Real incidents are fast-moving and uncertain. Live-play simulations allow participants to practise their responsibilities in realistic scenarios, building confidence and improving coordination across teams.

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Evolving Threat Landscape

Cyber threats continue to change rapidly. Norm’s Incident Response Readiness Service helps ensure your plans, processes and people evolve alongside emerging risks and changing business requirements.

Don’t just take our
word for it…

“Norm’s Cyber Incident Exercise was a completely unique experience. We tested our policies, leadership clarity, and natural team responses under stress. It was reassuring to see our policies and standards hold up against all types of attacks and that our senior leaders were confident and clear on their roles. However, the exercise also highlighted areas for fine-tuning… These situations fostered lively debate and gave us brilliant insight into areas where we can refine our strategy”

Richard Baker, Flamingo Group IT Director

Read the full case study

 

Get in touch to take a different approach to cyber security.